5 Opening(s)
0 To 10.0 Year(s)
4.00 LPA TO 6.00 LPA
Job Title: Associate (or) Analyst, Customer Care Center Voice Process
Experience: 1-10 years
Location: Mumbai
ROLE DESCRIPTION
The role supports customer servicing operations by handling borrower inquiries, maintaining accurate loan information, and resolving customer concerns within defined servicing frameworks. The individual ensures delivery of high-quality customer experience through effective communication, issue resolution, and adherence to ...
20 Opening(s)
2.0 Year(s) To 5.0 Year(s)
4.00 LPA TO 5.00 LPA
Key Responsibilities
Support requests for booked and shipped and invoiced orders,
including order changes and cancellations; escalations; delivery
issues and product support for newly delivered shipments, heavy
inbound phone responsibilities *eCommerce team.
Support requests for various sales channels, which may include
but not limited to, Commercial sales, Retail, and eCommerce
Maintain acceptable performance levels based on quarterly ...
3 Opening(s)
1.0 Year(s) To 10.0 Year(s)
1.00 LPA TO 4.00 LPA
Clear and confident verbal communication in English, Marathi & Hindi. Any additional language is preferred.• Preferred a science graduate but a person with good communication skills and flair too talk to people • Flexible to work in shifts and rotational week offs. (Sat-Sun is not a week off, 6 days ...