Customer Support Exe
20 Nos.
132193
Full Time
2.0 Year(s) To 5.0 Year(s)
4.00 LPA TO 5.00 LPA
ITES / BPO / KPO / Customer Service / Operations
Aviation/Aerospace - Manufacturing Firms
Job Description:
Key Responsibilities
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Support requests for booked and shipped and invoiced orders,including order changes and cancellations; escalations; deliveryissues and product support for newly delivered shipments, heavyinbound phone responsibilities *eCommerce team.
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Support requests for various sales channels, which may includebut not limited to, Commercial sales, Retail, and eCommerce
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Maintain acceptable performance levels based on quarterly goalsand comply with all Humanscale policies
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Provide prompt and efficient service to Humanscale customers &team members including the appropriate escalation of issues.
Qualifications:
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Proficient in the English language; bi-lingual Spanish a plus
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High School diploma or equivalent required; bachelor's degreepreferred
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Business acumen in areas of customer service, e-commerce,retail, logistics or sales support is advantageous
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Demonstrate effective, clear, and professional written and oralcommunication.
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Quick learner and problem solver; able to seek out solutionsautonomously.
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Experience in the manufacturing industry is preferred
Key Skills :
Company Profile
Client is one of the leading designer and manufacturer of ergonomic products.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.