Key accounts manager

Job Description:

• Account Strategy & Planning: Develop and execute long-term strategic account plans for high-value clients to maximize revenue, market share, and profitability.
• Commercial Negotiations: Lead end-to-end commercial discussions, structured rate contracts, pricing agreements, and high-value tender or RFP (Request for Proposal) processes.
• Portfolio Expansion: Drive the adoption, listing, and onboarding of the company’s product or service portfolio within assigned key accounts.
• Supply & Operations Coordination: Collaborate with internal supply chain, operations, and logistics teams to ensure seamless delivery, optimal inventory levels, and excellent service reliability.

• Multi-Stakeholder Engagement: Map and build deep, long-term relationships across all levels of the client organization, from operational users to C-suite decision-makers.
• Key Influencer Advocacy: Identify and nurture relationships with Key Opinion Leaders (KOLs) or industry influencers to build strong advocates for the company's offerings.
• Value Proposition Delivery: Present tailored value propositions that clearly demonstrate both the technical/functional superiority and the economic benefits of the solution to the client.

• Cross-Functional Collaboration: Partner internally with marketing, technical support, and product management teams to coordinate client workshops, presentations, and feedback loops.
• Competitor Tracking: Continuously monitor market trends, competitor movements, pricing shifts, and client needs to identify new business opportunities or mitigate risks.
• Compliance & Reporting: Maintain accurate sales pipelines, account health metrics, and client documentation while strictly adhering to company compliance policies and industry ethics.