Corporate GM Operation

Job Description:

Strategic Planning and Leadership

1. Foster a culture of excellence, innovation and customer satisfaction
2. Develop and Implement Business Strategies to achieve company objectives.
3. Develop and Implement Business Strategies to achieve company objectives

Operation Management

• Oversee overall operations of multiple restaurant locations.
• Ensure consistency in quality, service and customer experience across locations.
• Monitor and Improve operational efficiency, productivity and profitability.

Financial Management

1. Develop and Manage annual Budget and financial plans
2. Monitor and control expenses, inventory and labour costs
3. Achieve revenue growth and profitability targets

People Management

1. Lead, motivate and develop a high performing team of restaurant managers and staff.
2. Foster a positive work environment and promote employee engagement
3. Ensure effective recruitment, training and talent development

Customer Satisfaction and Marketing

1. Develop and Implement customer satisfaction initiatives
2. Monitor Customer feedback and implement improvements
3. Collaborate with marketing team to develop brand building strategies

Quality Assurance and Compliance

1. Ensure compliance with food safety, health and regulatory standards
2. Maintain high quality standards for food, service and ambience
3. Conduct regular audit and inspections

Reporting and Governance

1. Provide regular performance reports to CEO
2. Ensure compliance with company policies, procedures, and governance.