Outlet concept manager ( Electronics )

Job Description:

Qualification - Graduate / Post graduate with overall relevant work experience of 10+ years in the retail industry and having supervisory experience 2 to 3 years 

Roles and responsibilities 

  (A) Business Revenue 

1. To achieve the Sales Target as per Budget 
2. To ensure achieving Category Margins during the calendar year as per category laid norms

 (B) People Management 

1. Retention of Staff (Attrition rate to be maintained at the minimum) 
2. Evaluating and providing constructive feedback 
3. Manpower Management 
4. Training and mentoring 
5. Monitoring and Accessing performances 

(C) Inventory Control 

1. To ensure minimization of the itemized Average daily negatives to control revenue loss 
2. To control the Loss Notes vis a vis Sales and ensure updation on a periodic basis to have proper control on the inventory 
3. To minimize shrinkage vis a Vis Sales 
4. To ensure accuracy of book Stocks v/s Physical stock 

(D) Merchandising Standards 

1. Promotion Execution – Display – To Ensure that all the Items planned for the Promo are Executed as per the Plan & also to share Promo PPT & Flyer distribution as per target 
2. Shelf Card & Signage Audit – All other Signage such as Promo & other in store 

(E) Others

1. R.S.P – Updation – All the prices to be updated on a daily basis 
2. To ensure documentation of all transaction types i.e. GRN/LTI/LTO/ Gate Pass etc. Customer Relation Management
3. Expiry Checks – Submitting the Monthly Expiry Reports to SCM along with details of support required 
4. Sale Returns – Refund – To Clear all the Sales Returns & also check all the Service Centre Issues 
5. To ensure customer satisfaction (Adherence to Delivery Schedules and after Sales Service issue)