Jira Confluence Systems Administrator

Job Description:

? Installation and configuration of Jira Data Center
? Configure, maintain, and administer Atlassian products (Jira, Confluence, Bitbucket), Slack, and associated add-ons to maximise efficiency
? Create workflows, custom fields, dashboards, Kanban, scrum, and reports
? Gather requirements for business processes and determine ways to optimise/improve Atlassian tools and environments
? Maintain and improve projects, configuration, and permissions in line with the organisation’s Information Security policies
? Contribute to, and maintain, the Atlassian Product roadmap
? Maintain abreast of new functionality and seek to integrate value adding solutions to support the Atlassian Product roadmap
? Conduct training for employees and new hires on the Atlassian toolset and briefing on new functionalities
? Liaise with teams and be a point of contact and expertise
? Deliver prompt issue resolution with JIRA Projects and Confluence in coordination with other admins and partner teams
? Integration of Jira into existing tool chains
? Support in controlling the application operation
? Act as the Jira Technical Lead for all Jira escalations
? Ensure the reliability and usability of the Atlassian suite
? Work on performance, functional and user acceptance testing
? Engage and work with all stakeholders associated with the delivery and delivery teams
? As part of the PMO team support and assist with PMO activities.

Qualifications

? BA/BS degree or equivalent experience in Information Technology or Computer Sciences
? JIRA Certified Expert is a must
? Jira Certified Administrator (Cloud) is a Must
? 5+ years of experience as a JIRA and Confluence Administrator with experience customizing JIRA projects with various schemas
? Experience in Bitbucket
? Expert level Atlassian tool administration knowledge on JIRA and Confluence
? Excellent documentation skills, including system as-is and system maintenance processes and procedures
? PowerBI Integration for delivery of reporting functionality
? Extending Atlassian products with code development (Java & ScriptRunner)
? Integrating Atlassian products with other systems via API endpoints
? Previously involved in migrations from on-premise Jira to Atlassian Cloud
? Excellent knowledge of JQL
? Previous experience of Agile, Scrum and Kanban methodologies and continuous integration and continuous deployment practices
? Experience with writing scripts and managing reports on Jira and supported reporting applications
? Experience with providing user management, access roles and permissioning, global and project-level configuration and maintenance, training, and end-user support for JIRA
? Experience designing, configuring, maintaining, and evolving customized project space setups to include issue type scheme design, screen scheme design, new field design, and workflow design and configuration
? Able to work independently with minimal guidance in a rapidly changing environment
? Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude.