Quality Head

Job Description:

The Head of Quality will be responsible for establishing, leading, and continuously
improving the Quality Management System for an advanced CNC machining and API
certified remanufacturing & repair facility serving the Middle East oil & gas sector. The role
ensures full compliance with API, ISO, customer, and regulatory requirements while driving
a strong quality culture across operations.
The role requires deep familiarity with Oil & Gas upstream customer qualification cycles,
API standards, and high-integrity machining and remanufacturing of critical components.
Key Responsibilities
1. Quality Leadership & Strategy
• Lead the overall Quality function for machining, remanufacturing, repair, and
service operations.
• Define and implement quality strategies aligned with API, ISO, and customer
specific requirements.
• Act as Management Representative for Quality during audits and customer
reviews.
• Build a strong quality culture focused on prevention, compliance, and
continuous improvement.

2. Standards, Certifications & Compliance
• Ensure compliance and certification maintenance for:
• o API Q1 / API Q2
• o API product certifications (as applicable – API 6A, 7-1, 16A, etc.)
• o ISO 9001
• o Customer-specific Oil & Gas standards (ARAMCO, ADNOC, PDO, etc.)
• • Lead API audits, surveillance audits, and customer audits end-to-end.
• • Ensure compliance with Saudi Aramco and regional regulatory requirements.
3. Manufacturing & Process Quality
• Oversee quality assurance for:
• Advanced CNC machining (VMC, HMC, Turning, Multi-axis)
• Remanufacturing, refurbishment, and repair of oil & gas components
• Approve process controls, inspection plans, control plans, and quality gates.
• Ensure first article inspection (FAI), in-process inspection, and final inspection
effectiveness.
• Review machining drawings, GD&T, specifications, and customer requirements.
4. Inspection, Testing & Metrology
• Ensure robust inspection and testing practices including:
• o Dimensional inspection (CMM, gauges, precision tools)
• o NDT coordination (UT, MPI, PT, RT as applicable)
• o Material traceability and certification (MTCs)
• • Maintain calibration systems and metrology compliance.
5. Non-Conformance & Corrective Action
• Lead NCR, CAR, and CAPA processes.
• Drive root cause analysis using tools such as 8D, 5-Why, Fishbone.
• Reduce internal and external rejection, rework, and customer complaints.
• Lead customer complaint resolution and technical clarifications.
6. Supplier & Vendor Quality
• Establish and manage Supplier Quality Assurance (SQA).
• Qualify, audit, and monitor suppliers and subcontractors.
• Ensure material and outsourced process compliance to API and customer
standards.

Documentation & Traceability
• Ensure complete documentation and traceability for:
• Repair & remanufacturing jobs
• Machining work orders
• Heat numbers, batch traceability, repair history

• Oversee QMS documentation, SOPs, WI, formats, and records.
Team Management & Capability Building
• Lead and develop Quality Engineers, Inspectors, and NDT coordinators.
• Train teams on API requirements, inspection techniques, and quality tools.
• Support cross-functional teams (Production, Engineering, SCM) on quality
matters.
Key Performance Indicators (KPIs)
• Audit outcomes (API, ISO, customer)
• Customer complaint rate & closure cycle time
• First-pass yield / Right First Time (RFT)
• Internal & external rejection rate
• Supplier quality performance
• CAPA effectiveness
Qualification & Experience
Education
• Bachelor’s degree in Mechanical Engineering or related discipline.
• Quality certifications (Lead Auditor – ISO / API) preferred.
Experience
• 15+ years in Quality within Oil & Gas manufacturing / machining environment.
• Minimum 5–7 years in a leadership role managing quality teams.
• Strong experience with API Q1 / Q2 and API repair & remanufacturing.
• Proven exposure to advanced CNC machining operations.
• Middle East experience is highly preferred.
Technical Skills
• API standards & Oil & Gas customer specifications
• CNC machining quality control & GD&T
• Root cause analysis & problem-solving tools
• NDT coordination & inspection methods
• ERP / QMS documentation systems
• Audit handling & customer interface