BTS Manager- Marketing excellence

Job Description:

Major Responsibilities:

In this role, you’ll be responsible for:

· Develop and communicate a clear product vision and strategy that aligns with the region’s business objectives and overall company goals.

· Create and maintain a product roadmap that outlines the planned features, improvements and timelines.

· Ensure effective communication between stakeholders and the development team, facilitating discussions and feedback loops.

· Create, maintain, and prioritise the product backlog, ensuring that it reflects the most valuable features and improvements for the business.

· Engage with stakeholders: Work closely with regional business leaders, users, and other stakeholders to understand their needs, gather requirements, and prioritise features.

· Participate in sprint planning sessions to help define goals and ensure the team understands the requirements and priorities.

· Oversee the development process, ensuring that the team stays focused on the most important tasks and delivers incremental value.

· Gather feedback from users and stakeholders and incorporate it into the product backlog for continuous improvement.

· Define and track key performance indicators (KPIs) to measure the success and impact of the product.

· Provide regular updates and reports to regional and global leadership on product performance, progress, and any issues or risks.

· Coordinate and deliver training programs to ensure users understand and can effectively use the product.

· Conduct market and user research to identify new opportunities, trends, and best practices that can enhance the product.

· Foster a culture of continuous improvement by regularly evaluating product performance and implementing changes to improve functionality, user experience, and business value.

· Oversee support processes to address user issues and ensure high levels of user satisfaction.

· Responsible for compliance with applicable Corporate and Divisional Policies and procedures. Follow Best Practices and identify process improvements.

· Lead the delivery of technology solutions in accordance with the organisation’s strategic goals and objectives.

· Devine business requirements, translation of requirements into appropriate technology solutions.

· Manage the project lifecycle from initiation to closure, ensuring that projects are delivered on time, within budget, and to the required quality standards.

· Develop project plans, schedules, and budgets, and track progress against these plans.

· Ensure that project risks and issues are identified, managed, and escalated as necessary.

· Define and implement project governance, processes, and procedures to ensure successful project delivery.